Under the Motor Claims Framework, all accidents have to be officially reported within 24 hours, regardless of whether there are damages to your car or not. For a smoother and hassle-free claim process, remember these five golden rules when you are involved in a traffic accident:
Rule 1: Exchange Driver's Particulars
Take down name, NRIC number, contact number and vehicle number.
Rule 2: Take Photographs
Take photographs of the scene of accident. The photographs should show the positions of your vehicle and other involved vehicle(s), road signs, and tyre marks. One photograph must show the vehicle numbers of the involved vehicles. Remember to secure your video recording! (remove SD card)
Rule 3: Call 6553 1111 for towing
If your vehicle cannot be driven, call for our 24-hour hotline.
Rule 4: Report to an Accident Traffic Police*
Make an Accident Traffic Police report as soon as possible or within 24 hours of the accident if the accident involes:
Rule 5: Report the accident
Report the accidnet to your insurer within 24 hours or by the next working day.